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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Schae Bowman

Schae Bowman

July 29, 2025

5  out of  5
rating by Schae Bowman
"Maria was incredibly helpful, friendly, and made getting renter’s insurance fast and easy!"
We responded:
"Schae, We do our best to make the insurance decisions easy! If there is anything else we can do to help, please let us know! -Devin Masoner - State Farm Insurance Agent"
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Kelly Epperson

July 18, 2025

5  out of  5
rating by Kelly Epperson
"Maria was great. She was so nice and the sweetest person to talk to even though I didn’t even know her you would have thought we have been friends for a long time the way we talked. I appreciate everything that she did for me. She saved me $135 from my auto insurance. I appreciate Her taking the time to deal with me."
We responded:
"Kelly, Maria is pretty awesome!!! If you ever have any questions or need assistance, we’re here to help! -Devin Masoner - State Farm Insurance Agent"
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Debbie Shaver

July 17, 2025

5  out of  5
rating by Debbie Shaver
"Very friendly and helpful saved me over 50% from my last insurance company Thank you"
We responded:
"Debbie! We were thrilled to help you save so much money today! We look forward to serving you in the future! -Devin Masoner - State Farm Insurance Agent "
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Brian Cole

July 10, 2025

5  out of  5
rating by Brian Cole
"Yes my wife and I were very happy with Maria she helped us greatly she broke everything down for us and explained everything about the process and how it all worked yes we highly recommend her"
We responded:
"Brian, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Devin Masoner - State Farm Insurance Agent"
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Karina Patel

July 2, 2025

5  out of  5
rating by Karina Patel
"I spoke to Maria today regarding a renter’s insurance policy, and she was great! She was very attentive as well as walked me through all the steps and made sure I was well informed!"
We responded:
"Hey Karina! Maria is the best! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Devin Masoner - State Farm Insurance Agent"
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Brian Sherry

June 26, 2025

5  out of  5
rating by Brian Sherry
"Maria Mountain helped immensely with our acclimation and move to Knoxville, TN, was super communicative, kind, and patient with rearranging our account from one state to this one. Highly recommend!"
We responded:
"Brian, Love it! Thanks for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Devin Masoner - State Farm Insurance Agent"
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Nick Rhine

June 24, 2025

5  out of  5
rating by Nick Rhine
"I worked with Maria at Devin Masoner, State Farm, and she was absolutely fantastic! She saved me nearly $200 a month on my auto insurance, and the whole process was smooth and stress-free. Maria was friendly, knowledgeable, and genuinely cared about finding the best coverage for me. Highly recommend reaching out to her if you're looking to save and get great service!"
We responded:
"Nick, We appreciate your review! Maria is awesome! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Devin Masoner - State Farm Insurance Agent"
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Amanda Smith

June 14, 2025

5  out of  5
rating by Amanda Smith
"Devin is easy to work with and has helped us get the best rates for our cars and home."
We responded:
"Amanda, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Devin Masoner - State Farm Insurance Agent"
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Carol Casey

June 6, 2025

5  out of  5
rating by Carol Casey
"Friendly, knowledgeable & efficient"
We responded:
"Carol, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Devin Masoner - State Farm Insurance Agent"
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sheila williamson

May 28, 2025

5  out of  5
rating by sheila williamson
"Maria was very knowledgeable, personable, efficient and my experience working with her was truly pleasant."
We responded:
"Sheila, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Devin Masoner - State Farm Insurance Agent"
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Lisa Price

May 28, 2025

5  out of  5
rating by Lisa Price
"Maria at state farm in corrington Tn, was Wonderful! Professional and Polite. Got my car insurance today, very Happy"
We responded:
"Lisa, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Devin Masoner - State Farm Insurance Agent"
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Cassandra Croce

May 8, 2025

1  out of  5
rating by Cassandra Croce
"Do NOT recommend. My husband and I have had the worst experience with Devin. While he was our agent we never could get a hold of him. He also had our policy completely messed up for our business insurance. Another issue was we were told by Devin himself that our account was in good standing and at some point we were dropped by SF with NO NOTICE!!!! No letters phone calls, ZERO communication whatsoever. When we found out we no longer had insurance, we miraculously were able to get Devin on the phone and he acted like he didn’t care whatsoever. Thankfully we were able to get everything straightened out from a different SF agent. I would not recommend him to anyone for any reason."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience. -Devin Masoner - State Farm Insurance Agent"
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Jay Morgan

May 2, 2025

5  out of  5
rating by Jay Morgan
"Maria was very nice and professional. She took care of my insurance needs and questions like a pro. She couldn't have called me at a better time because of the frustration with our now old insurance company unacceptable price hikes. Thank you Maria for being so kind to us and patient at the same time. We look forward to our future business with you at the helm of taking care of us."
We responded:
"Jay, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Devin Masoner - State Farm Insurance Agent"
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virginia curtis

April 28, 2025

5  out of  5
rating by virginia curtis
"Maria was fantastic."
We responded:
"Virginia, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Devin Masoner - State Farm Insurance Agent"
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Tammy Murphy

April 2, 2025

5  out of  5
rating by Tammy Murphy
"very helpful, answered all my questions. Thank you"
We responded:
"Tammy, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Devin Masoner - State Farm Insurance Agent "
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Laurie Wyatt

March 20, 2025

5  out of  5
rating by Laurie Wyatt
"She was so amazing and helpful. She fully explained what my policy covers, deductibles, and even saved me some $$ by bundling some services that I hadn’t even thought of! I’m absolutely pleased with her customer service and kindness!"
We responded:
"Laurie, Maria is awesome! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Devin Masoner - State Farm Insurance Agent"
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Randy winters

March 10, 2025

5  out of  5
rating by Randy winters
"Best insurance woman in Knoxville"
We responded:
"Randy, we’re thrilled to know you had a positive experience with Maria on our team! We look forward to continuing to support your insurance needs. -Devin Masoner - State Farm Insurance Agent "
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Teresa Clark

February 6, 2025

5  out of  5
rating by Teresa Clark
"Maria was excellent to work with on getting my home owner and vehicle coverage. She was very patient with me and made my experience a lot less stressful. I would highly recommend my friends and family to come see you with all of their insurance needs. Thank you Maria."
We responded:
"Teresa, We’re thankful for your feedback! We enjoyed the great conversation and moments of laughter with you! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Devin Masoner - State Farm Insurance Agent"
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Keegan Katz

January 24, 2025

5  out of  5
rating by Keegan Katz
"devin and maria were very helpful in my process of insuring my new Rzr!! 5 star service and high praise!!"
We responded:
"Keegan, We appreciate your review! Have fun on your new toy, but not too much! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Devin Masoner - State Farm Insurance Agent"
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Dallas Shuler

January 23, 2025

5  out of  5
rating by Dallas Shuler
"Devin was great help!"
We responded:
"Dallas, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Devin Masoner - State Farm Insurance Agent"
Profile photo of Sandra Morgan

Sandra Morgan

January 10, 2025

5  out of  5
rating by Sandra Morgan
"Super easy to work with these folks! I have multiple policies."
We responded:
"Hey Sandy! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Devin Masoner - State Farm Insurance Agent"
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Jeff Walker jr

January 6, 2025

5  out of  5
rating by Jeff Walker jr
"Very nice and professional"
We responded:
"Jeff, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Devin Masoner - State Farm Insurance Agent"
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ron hutson

January 3, 2025

5  out of  5
rating by ron hutson
"The young lady that I spoke with was extremely helpful courteous and kind I must say she's one of the kindest individuals that I've talked to thank you"
We responded:
"Hey Ron! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Devin Masoner - State Farm Insurance Agent "
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chris holland

January 3, 2025

5  out of  5
rating by chris holland
"I was helped more then I expected, it was a great experience"
We responded:
"Chris, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Devin Masoner - State Farm Insurance Agent "
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BO BLACKLIST

January 1, 2025

5  out of  5
rating by BO BLACKLIST
"Helped with all of my questions. Took the time to make sure everything was in place. Very nice and had a good price. Thanks"
We responded:
"Scott, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Devin Masoner - State Farm Insurance Agent"